Have you ever been a party to a workplace dispute or issue that seemed intractable? As easy as it is to blame others, perhaps we contribute to problems in ways we cannot see. This session will help you distinguish between systemic and personal dynamics, and explore how we unknowingly exacerbate and escalate situations. Ms. McKenney and Mr. Swanson will focus on identifying these situations and in providing insight, skills and guidance in effectively navigating both.