Web-based hearings conducted through various video conferencing programs will be a part of the "new normal" for the near future, and likely beyond, for many types of legal proceedings. The MSPB was quick to embrace this new technology for hearings, and it has learned some universal lessons which apply regardless of the specific program being used or the specific forum in which a case will be tried. This presentation will help practitioners become more comfortable and adept as they prepare to conduct hearings in a new, virtual environment.