NADA 2023

Emotional Intelligence, Elevating the Client Experience (Room Booth #3411)

28 Jan 23
10:00 AM - 10:20 AM

Tracks: Human Capital

The World Economic Forum identifies emotional intelligence (EI) as one of the essential skills for the future. Learn the importance of EI and its connection to elevating the experience for customers and employees, which will result in more profits, better customer loyalty and higher employee retention.