NADA 2023

CANCELED: Are your salespeople obsolete? (Room Booth #3411)

28 Jan 23
3:00 PM - 3:20 PM

Tracks: Business Essentials and Innovations

UNFORUNATELY THIS SESSION IS CANCELED. When the pandemic shut down dealership showrooms, dealers were pushed to use digital retailing. Contactless delivery, through services like Roadster, allows consumers to shop and buy a vehicle entirely online — without using a salesperson. Manufacturers are aggressively pushing an online ordering concept; what role will the salesperson play in future?