NADA 2023

The Future of the Automotive Technician (Room D161)

26 Jan 23
1:00 PM - 2:00 PM

Tracks: Human Capital

The automotive industry is facing a technician shortage crisis. However, there is a silver lining for dealers: the rapidly evolving role of the technician career. With the expansion of EVs, growth in new vehicle features such as autonomous capabilities, and new ways to handle service such as using wearable tech and mobile service, the world of tomorrow’s technicians looks very different than today. In fact, who we hire to be tomorrow’s technicians may look very different. Master how to prepare for this exciting new world by recruiting and retaining techs in the shop.