NADA 2023

Technician Retention Starts Before They’re Hired (Room Booth #3411)

28 Jan 23
9:00 AM - 9:20 AM

Tracks: Fixed Operations

The secret to retaining service technicians starts long before they are hired. Through the right combination of career path awareness, mentorship, skill identification, training, technology-provider partnerships and setting up modern work environments, dealers can build sustainable fixed operations departments for long-term success.