AGA Fraud ‘26

W111: Paper Tigers: When Controls Exist in Policy but Not in Practice (Room Atrium Ballroom A)

23 Sep 26
2:10 PM - 3:00 PM

Tracks: FOS: AUD (Auditing)

Speaker(s): Thomas Herndon, Associate Deputy Assistant Secretary for Operations, Department of Housing and Urban Development; Nawfal Kulam, Accountant, Pension Benefit Guarantee Corporation; Jason Thompson, Director, Operational Risk Management, HUD

Moderator(s): Joseph Hungate, Director, RMA Associates, LLC;

Organizations may have extensive policies, control matrices and procedures, but many continue to experience repeat findings, improper payments and fraud risks. Their underlying problem is often a disconnect between control design, day-to-day operations and management accountability. This session takes a practical approach to identifying paper controls that are not operating effectively in order to address root causes and establish clear ownership for sustainable remediation.