World of Coffee San Diego 2026

Krystal Burns
COO
Palace Coffee Company


Krystal Burns is the co-owner of Palace Coffee Company and a seasoned leader with more than 14 years of hands-on business ownership and over 20 years of organizational and administrative experience. Alongside her husband, Patrick, she has built and scaled a multi-location coffee company and roastery recognized for its hospitality, strong values, and people-first culture. Krystal specializes in leadership development, operational clarity, and sustainable organizational systems that empower teams to thrive. Her work is grounded in practical, real-world experience and focused on translating complex challenges into clear, actionable strategies. With a background in community leadership, strategic planning, and staff development, she brings a thoughtful, human-centered approach to every workshop.

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